Explore the ICT services available and find solutions to common technical issues before submitting a support ticket.
Our ICT team provides technical assistance for computers, software, network connectivity, email and other IT equipment.
Computer, laptop, monitor, keyboard, mouse, printer dan masalah perkakasan.
Masalah aplikasi, pemasangan perisian yang diluluskan dan troubleshooting.
Masalah LAN, Wi-Fi, sambungan internet dan akses rangkaian.
Email & Account Access
Masalah emel, akaun pengguna dan akses sistem organisasi.
FAQ — Common ICT Issues
My computer cannot connect to the internet.
Check whether the network cable is connected or Wi-Fi is enabled. If the problem persists, submit an ICT support ticket.
My printer is not printing.
Check the printer power, paper supply and connection. Confirm that the correct printer is selected.
An application is not working.
Restart the application and note any error message. Contact ICT if the issue continues.
How do I report an ICT issue?
Open the Submit Ticket page, complete the form and keep the ticket reference for follow-up.